Last modified: September 1, 2026
SumoLevel by SumoGrowth (“we,” “our,” or “us”) is operated by DropFreedom LLC, an AI media and marketing automation company. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website sumolevel.com or use our services.
Contact Information:
We may collect personally identifiable information that you voluntarily provide to us when you register for an account, subscribe to our newsletter, contact us through our website, use our AI media and marketing automation services, or participate in surveys or promotions.
This information may include:
When you visit our website or use our services, we automatically collect certain information: device information (IP address, browser type, operating system), usage data (pages visited, time spent, clicks, navigation patterns), technical information (screen resolution, referral source), and cookies and similar tracking technologies data.
As an AI media and marketing automation company, we may collect marketing campaign data and performance metrics, content creation inputs and preferences, automation workflow configurations, and third party platform integrations data (with your consent).
We use the information we collect to provide, operate, and maintain our AI media and marketing automation services; process transactions and send related information; develop and improve our AI algorithms and marketing tools; customize and personalize your experience; and generate automated content and marketing materials.
We use your information to send technical notices, updates, security alerts, and support messages; respond to your comments, questions, and customer service requests; send marketing communications about our services (with your consent); and provide customer support and troubleshooting assistance.
We use your information to monitor and analyze usage and trends to improve our services; detect, prevent, and address technical issues and security breaches; comply with legal obligations and protect our legal rights; and conduct research and development for new features and services.
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
We may share your information with trusted third party service providers who assist us in operating our website, conducting our business, or servicing you, including cloud hosting providers, payment processing services, email marketing platforms, analytics services, and customer support tools.
If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
We may disclose your information if required to do so by law or in good faith belief that such action is necessary to comply with legal processes or government requests, protect and defend our rights and property, prevent or investigate possible wrongdoing, or protect the personal safety of users or the public.
We may share your information for any other purpose with your explicit consent.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security assessments and updates, access controls and authentication measures, and employee training on data protection practices.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.
Depending on your location, you may have certain rights regarding your personal information:
To exercise these rights, please contact us using the information provided below.
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences, but disabling cookies may affect the functionality of our services.
Types of cookies we use:
Our website may contain links to third party websites or integrate with third party services. This Privacy Policy does not apply to these external sites or services. We encourage you to review the privacy policies of any third party sites you visit.
If you are located outside the United States, please note that your information may be transferred to and processed in the United States, where our servers are located and our business operations are conducted.
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA): the right to know what personal information is collected, used, shared, or sold; the right to delete personal information; the right to opt out of the sale of personal information; and the right to non-discrimination for exercising privacy rights.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this policy.
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
DropFreedom LLC
19046 Bruce B Downs Blvd
Tampa, Florida 33647
Phone: +1 813-798-6997
Email: hello@sumolevel.com
For privacy-related inquiries, please include “Privacy Policy” in the subject line of your email.
This Privacy Policy was last updated on September 1, 2026. Please review this policy periodically for any changes.